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Our Objective Creating true inner joy for customers and stakeholders who use your services and products by establishing an environment where results are achieved by employees, management and suppliers who really enjoy what they do. Customers If customers don’t feel true inner joy when taking your services and products they will easily move away from you. People buy people so they don’t want to see another account manager every 6 months.Make true what you preach is the key to building long term relationships and balancing your offering with true customer needs. Employees We firmly believe that all people have talents and that the key task of management is to utilise its employees talents to the upmost but also recognise that some talents are not appropriate for the stage your company finds itself in. Additionally we hold the opinion that people don’t only work for money but that employee retention is based on a reasonable pay package , room for developments, respect and independence. Employees need to be able to put a bit of themselves in a company to maximise their enjoyment and the results for the company. Management Management has the role of guide to the future and at the sametime continuously oiling the machine so that it keeps running smoothly. Obviously sound finances are the cornerstone but this achieved by having motivated employees, extemely satisfied customers and good procedural systmes. All these factors must be alligned for a company to be succesfull. Management must have the companies vision and best interest at heart, but this must be in lign with management's own personal interests and goals. A manager must be able to recognise himself in teh company he is developing otherwise he is just a loan slave. Suppliers Building strong and good relationships with your suppliers is in both parties interest. Self evident as it sound in practice relations with suppliers are often strained. Not openly communicating what both parties require and desire is often the cause. Truely communicating is the key to building long lasting relationships with suppliers and this then in turn leads to win-win situations for both parties Stakeholders Your shareholders are the key stakeholders and although sound financial results are the keymost also want to feel good and proud about their investments. Alligning customers, management, employees and suppliers will generate a "buzz" around a company that scores against its competition and thus generates profit. The combination will make any shareholder feel really good.
“Our Method” “Beware of consultants who bring you templates!” We do not have one method as no one method fits all issues. The key to success in our view is combining sensible data, intuition, common knowledge and hard work with established business techniques and knowledge. What we offer In-Joy offers a wide range of services for small to medium size companies, be they either independent or part of a larger corporation Management Consultancy Interim-management Sales and marketing General management Project management Market research Market opportunities International New products We take a long term view on business. No quick hits with short term sucesses which are then followed by periods of downfall due to a lack of structures and lack of employee motivation. We believe customers want long term stable relationships with suppliers and that can only be achieved if your company as a good long term strategy and a stable workforce. |
